Lakeland Care District
Fond du Lac, WI
"The end users are very happy with it. They think it offers so many more solutions than to the phone systems that we had previously. The thing that impressed me the most I think with you guys really is you’re well oiled. You knew what was going on 6-8 weeks out. And we tried to stay on schedule and you guys are definitely very good at staying on schedule. There was no guessing. We had weekly update meetings so I liked it. It’s easy to report to upper management that way. "
Evergreen Retirement Community
""Teleworker (remote phones connected to the PBX via broadband internet) is a great tool our executives use to help stay connected while traveling.""
Evergreen Retirement Community is a rich mosaic of people who, in their senior years, continue to lead vibrant lives. That quality of life is, in part, a tribute to the guiding principle at Evergreen. Abandoning the notion that one type of care suits everyone, Evergreen approaches elderly healthcare by tending to the physical, spiritual and… [read more]
Badger Prairie Health Center
"The creativity and flexibility ESG exhibited got us where we wanted to go. That was a big help!"
About three years ago, Badger Prairie Health Care Center (BPHCC) recognized that it was time to replace its antiquated telephone system. Two strong elements that drove the decision were an inability to upgrade the old system and an urgent need to improve communications through an integrated voice mail system and in-building wireless phones.
"They helped us look at our campus network and the infrastructure and ask, ‘how can we better our communications, not only for our in-house staff, but also for our residents?"
When Allen Kinn, head of communications at St. Camillus, arrived at his desk Friday, Feb. 3, he noticed his phone’s screen was blank, which meant he had a big problem. Half of the facility’s phones were down after the building suffered a power outage the night before.
Kinn immediately called the ESG help desk from his cell… [read more]
Green Bay, WI
"For the prices you pay, the products you get and the efficiency of their team you can’t go wrong. I would put them up against anybody."
Out of all the ESG customers, none have as long a history with Mitel as Prevea Health. One of the founding clinics of Prevea had a Mitel phone system dating all the way back to 1989. That longtime confidence played a key part in their decision to upgrade to a Mitel 3300 MCD VoIP system.
Prevea had old Mitel SX2000s in their clinics… [read more]
"They listen to our concerns - not like listen and have things fall on deaf ears - they take action upon it."
Tucked away in the hills of Upper Michigan stands Portage Health. This not-for-profit healthcare system offers services from emergency/trauma, to pediatrics, orthopedics, wellness screenings and also many surgical procedures. With this level of patient care Portage Health needs to keep all lines of communication open. That is why their team… [read more]